Introduction§

You have started the process of learning to use and configure Yesplan. Online meetings with our Account Managers are a part of that process. In this document we will explain how to start such an online meeting and we give some tips so that everything can run smoothly.

That way, you make optimum use of the time available to you.

Downloading and Installing Zoom§

For online meetings, Yesplan uses Zoom (https://www.zoom.us), an app for video conferences that also allows you to share your screen. Downloading and installing Zoom can be done as follows:

Tip

Your organisation may have specific IT regulations. It is possible that you need an employee from the IT department to install Zoom. In any case, it may be a good idea to let your IT department know about the fact that you intend to use Zoom.

Setting up your computer§

Audio§

Zoom offers two ways to follow the audio in a meeting. You can choose which option you prefer when joining the meeting.

  1. Via desktop phone: dial the number and enter the passcode. These can be found in the meeting invitation.
  2. Computer audio: use your computer’s microphone and speakers. Once you have connected to the Zoom meeting, you can decide which device you want to use by clicking on the arrow next to the microphone icon.

Tip

You can find lots of affordable microphones and cameras with USB connections. They are easy to install and often don’t require any extra installation of software.

Video§

Facial expressions are an important aspect of verbal communication. We know from experience that video and a camera are essential tools in online meetings. They allow all participants to see each other and the Account Manager can use people’s expressions to decide whether everybody understands the explanation.

Once you have connected to the Zoom meeting, you can configure which device you want to use by clicking on the arrow next to the camera icon.

Tip

You can find lots of affordable microphones and cameras with USB connections. They are easy to install and often don’t require any extra installation of software.

Tips§

Other Applications§

Suitable room§

Duration§