You are a Yesplan user and…§
You have a question or problem§
Send an email to firstname.lastname@example.org or click “Help” > “Helpdesk” in the navigation menu.
Yesplan support is manned by one of our Account Managers on business days from 9 AM CET to 6 PM CET. He/she is in direct contact with our developers, so don’t hesitate to ask for help through this service.
You have an urgent problem§
Call the emergency number:
- +44 800 048 89 12 (UK)
- +32 470 92 24 11 (Rest of Europe)
Only use this number for emergencies that hinder the operation of your organisation, e.g. you can’t reach your Yesplan installation, Yesplan freezes or crashes etc.
You want to learn§
Nice! You can do this on our platform for online learning.
- Ideal for updating your knowledge or training new members of staff.
- Short training sessions that you can follow in between, with basic and complex topics.
- Select the training you want to follow and navigate its contents easily.
- Online, you only need a browser and you don’t have to log in.